Creating the best experience for our customers
Innovating for our customers
We’re Australia’s biggest owner and manager of commercial property. We’re always innovating to deliver the best possible experience to you and your team, so you can get the most out of your time at work.
Our Customer Promise
To help deliver customer satisfaction and engagement and drive performance, we have developed three customer promises:
Listen, understand and respond to customer needs
Make things ‘simple and easy’
Innovate to enrich customer experience.
These customer promises drive the way in which we operate.
The Dexus experience
Your best work begins with better balance.
If we’re going to help you bring out the best in your business, we’d better help bring out the best in you and all your people, too. As far as we’re concerned, that starts with meaningful work-life balance.
Expect priority access to childcare, exclusive wellness programs, state-of-the-art technology, discounted car sharing and parking, and some of the friendliest concierges who love to add a smile to your day.
All businesses are people businesses, and we want to help you make the most of the network you have on your Dexus doorstep. Come along to our building-wide events, keep in touch on our community portal, and get access to members-only deals.
You have more important things to think about than where to park and whether you’ll need an umbrella today. With our 5-star concierge, parking and car-share partnerships, offsite workspaces, plug-and-play technology and priority access to childcare, we’re taking care of the little things.
Becoming part of the Dexus community means becoming part of a better future. Our sustainability approach creates sustained value through leading cities, thriving people, future enabled customers, strong communities and an enriched environment.
It’s good for your body, it’s good for your brain, and it’s good for your business. With Dexus, you can access end-of-trip facilities, bike servicing, onsite wellness classes and discounted fitness memberships including F45 and Urban Flow.
Exclusive Dexus Place memberships
Dexus Place Membership, available for Dexus customers, gives you the flexibility to use our offsite meeting and events facilities in major CBDs as much as or little as you need to, for one inclusive fee. Benefits include flat room rates, access to all areas including the Business Lounges, concierge services, on-demand phone bookings, member-only events and discounted parking.
Ask our team about memberships today and enjoy flexible meeting spaces that allow your team to connect, collaborate and grow.