Corporate Policies - Supplier Code of Conduct

1. Introduction

Dexus is committed to being a leader in Corporate Responsibility & Sustainability (CR&S). As part of this commitment we seek to create shared value by ensuring that companies within our supply chain:

  • Comply with all legal requirements and standards
  • Reduce carbon emissions
  • Operate according to sound environmental principles
  • Act ethically
  • Manage their people ethically
  • Drive positive supplier relationships
  • Consider the impacts of their activities on the social and environmental sustainability of the communities in which we operate

Our responsibility is to ensure ethical, environmental, and social standards are maintained and continuously improved throughout our supply chain. We acknowledge that we can have a positive influence on our suppliers and contractors and their employees, products and services.

This Supplier Code of Conduct outlines our commitment to, and expectations of, all organisations within
our supply chain.

2. Application

This Code of Conduct applies to all suppliers, contractors and sub-contractors across all areas of Dexus’s operations.

It aims to encourage, support and, where appropriate, mandate requirements that will assist Dexus and our suppliers to work towards a low carbon future.

3. Our approach

Dexus undertakes to work with our suppliers in line with our Sustainable Procurement Policy to minimise any potential impacts from our upstream supply chain.

From the outset, we will ensure that prospective suppliers understand their responsibilities under this Code and our expectation that they will help us to drive our values, commitments, and objectives through their supply chain.

Although our service providers vary in size, structure, resources, and expertise, this Code of Conduct rewards and recognises any organisations that present innovative solutions to Dexus.

In return, we will ensure that our employees are sufficiently trained in sustainable procurement principles to be able to identify opportunities throughout the procurement process and in ongoing contract management to improve sustainability and add value.

4. Our commitment to a low carbon future

We recognise the importance of mitigating the impacts of climate change and we are working across our operations to reduce carbon emissions by:

  • Developing Green Star certified buildings with integrated renewable technologies
  • Retrofitting our existing buildings to be more energy and water efficient
  • Benchmarking our buildings using LEED and NABERS ratings
  • Maintaining a certified carbon neutral Head Office
  • Procuring products that are less carbon intensive in their manufacture
  • Supporting renewable and low carbon technologies in new and existing portfolios

5. Policies

To assist us in driving ethical and sustainable supply chains, all suppliers contracting directly with Dexus (and on behalf of third party contractors) must adhere to the following Dexus policies:

  • Supplier Code of Conduct
  • Sustainable Procurement Policy
  • Environment Policy
  • Work Health Safety & Liability Policy

All these policies can be found at

6. Ethical Practices

Dexus is committed to ethical practices including the selection and appointment of Agents (contractors and suppliers of goods and services). Dexus will appoint the most appropriate Agent for the goods or services it is procuring.

Dexus employees and their Agents have an obligation to promptly report perceived, possible and/or actual conflicts or incompatibility between their official duties and their personal or private business. This obligation is particularly relevant to the conduct of those engaged in procurement. If a Dexus employee or Agent has a conflict of interest, they must notify Risk & Compliance who will determine the continuing role of that person in the procurement or tender process.

Gifts or entertainment offered to a Dexus employer by a supplier or contractor must not be excessive nor provided as an inducement for securing work. Gifts or entertainment offered to a Dexus employee during a tender is prohibited.

Where a consultant has been engaged to assist in the tender evaluation process they must complete a Conflict of Interest Declaration Form prior to the commencement of the tender.

7. Principles

Dexus’s suppliers and contractors must:

i. Comply with all applicable local and international laws and standards including those covering:

  • governance requirements
  • workplace relations
  • safe and ethical work practices and
  • people management

ii. Ensure good environmental performance by:

  • maintaining an Environmental Management System (EMS)
  • managing and reducing the environmental impacts of their activities
  • minimising carbon emissions
  • reducing transport footprints and
  • minimising the use of materials and resources

iii. Provide and procure sustainable products and services where feasible that:

  • have a lower embedded carbon footprint
  • contain a high recycled content and
  • are certified to internationally recognised standards or demonstrate other applicable sustainability criteria

iv. Maintain applicable internal policies and procedures that:

  • outline their CR&S policies, procedures, and sustainable upstream supply chain management
  • address sustainable initiatives

v. Report on their sustainability by:

  • managing and reporting sustainability information relating to the contract
  • ensuring information on the organisation’s sustainability is available to Dexus upon request and
  • where feasible, seek external review, verification or assurance of their performance

8. Performance Standards

i. Applicable laws and standards

Suppliers should ensure compliance with all applicable laws and standards in the countries in which they operate in respect to:

  • equal opportunity, fair treatment, freedom of association, improper advantage and antidiscrimination
  • work hours, wages and worker benefits
  • human rights
  • not engaging in child or forced labour
  • anti-bribery and corruption
  • whistleblowing
  • occupational health and safety

Suppliers should be committed to providing a discrimination free, safe and healthy workplace for employees and provide access to development and training. A documented Health and Safety Management System should be used to ensure employee well-being, as outlined in the Dexus Work Health, Safety and Liability Policy.

Suppliers should also ensure their policies and procedures demonstrate support for indigenous, equity and inclusion principles.

ii. Environmental compliance and management systems

Suppliers and contractors should have an Environmental Management System (EMS) in place. This must be current, relevant and material to the supplier’s business to enable them to manage and mitigate environmental impacts.

Suppliers which hold the following accreditations will be highly regarded:

  • ISO 14001
  • BS 7750
  • BS 8555 (Acorn)
  • Eco Management and Audit Scheme (EMAS)

Suppliers should, on request, be able to demonstrate how they:

  • minimise the use of resources and materials in the products, processes, and services offered to Dexus
  • reduce the effects of their business on biodiversity and land management, and protect native species and ecosystems
  • implement and maintain environmental, sustainable and socially responsible practices, products and operations
  • provide copies of appropriate policies for inspection upon request

iii. Sustainable/ethical purchasing policies and products

Dexus is committed to the design, development, and operation of green buildings. Product and services procurement are key contributors to these commitments.

Dexus seeks not only to reduce resource consumption and increase efficiencies within our buildings, but also to procure sustainable products and services that reduce the environmental impact of our day to day operations.

To assist us with our commitments we request that our suppliers identify and procure products and services using the following criteria as a guide:

Ecolabeling and product certification

Products will be preferred by Dexus if they carry third party, independently verified ecolabels as part of the Global Ecolabelling Network (GEN) or as otherwise acceptable under Green Star or other appropriate international labelling scheme(s) e.g. Nordic Swan etc.

In addition, certificates from any of the following should be provided as relevant:

  • Carpet Institute of Australia Limited
  • Environmental Certification Scheme (ECS) v1.2
  • Ecospecifier GreenTag GreenRate v3.1
  • Australasian Furnishing Research and Development Institute
  • Sustainability Standard for Commercial Furniture – AFRDI Standard 150
  • Good Environmental Choice Australia (GECA)
  • Products that meet the Green Star performance criteria
  • Furniture and Fittings Standards v2 (2010) and 2006 Modified 2010, v2 Floor Coverings Standard v2, Carpets Standard v2 and Panel Boards Standard v2
  • The Institute for Market Transformation to Sustainability (MTS) Sustainable Materials Rating Technology standard version 4.0 - SMaRT 4.0 
  • Food labels which in include MSC, Organic etc.

Suppliers should ensure that all timber is obtained from sustainable sources. It should carry one of the following certifications to avoid any destructive, illegal or loss of old growth or high biodiversity forests:

  • Forest Stewardship Council (FSC)
  • PEFC (Australian Forestry Certification Standard) in Australia
Recycled content

Suppliers should indicate:

  • Whether products are made from recycled content
  • The percentage of the content of the product that is recycled and
  • The percentage of the product able to be recycled after use, if any
  • The total percentage of recycled content in their supply chains and in goods and services provided
Volatile Organic Compounds (VOCs), Polyvinyl chloride (PVC), formaldehyde, and the use of chemicals

Suppliers should indicate and supply any relevant certifications or relevant information for products which:

  • Minimise VOCs and formaldehyde
  • Minimise the use of toxic chemicals resulting in air and water pollution and
  • Promote the substitution of non PVC products in favour of PVC products
Resource consumption reduction

Suppliers should seek to use products or services that demonstrate the following:

  • Energy or water efficiency, particularly with high Energy Star or WELS ratings
  • A minimal or lower level of heavy metals than comparable products
  • Lower fuel consumption in production or transport
  • Lower use of materials during manufacture compared with similar products
  • Reduced emissions in their functionality compared to similar products
  • Reduced carbon emissions or certified carbon neutral
  • Reduced water consumption
Waste minimisation and landfill diversion

Suppliers should support products that:

  • Use fewer materials during manufacture than comparable products
  • Promote product stewardship and supplier take-back processes
  • Are easily disassembled and recyclable
  • Are produced with recycled content
  • Mitigate impacts associated with the extraction of heavy metals, particularly in IT
  • Contain less packaging and
  • Have a longer effective working life

iv. Whole-of-Life Costing (WLC), Life-Cycle Cost (LCC), Environmental Product Declaration (EPD) LifeCycle Assessment (LCA) or Life-Cycle Inventory (LCI)

Suppliers should present Dexus with information surrounding the whole-of-life costing of their product or services, together with any available modelling or product information.

This may include references to certified product declarations on opportunities to invest in future resource efficiency, carbon savings, cost reductions, and life-cycle assessments on embodied resources, such as energy, water, and fuels.

Products or services that carry an EPD or where an LCC or LCA has been conducted should be identified, and the relevant standard against which it has been assessed should be noted, e.g. ISO 14025.

v. CR&S benchmarking and global indices

Suppliers should provide information upon request about their CR&S policies, industry memberships, procedures, and sustainable upstream supply chain management, including community contributions and sustainable initiatives.

Where appropriate, the supplier’s participation or rankings in the following indices and/or other relevant global sustainability benchmarking indices should be provided:

  • GRI
  • SAM Indices
  • Dow Jones Sustainability Index (World and Asia Pacific Indices)
  • Global 100 - World Economic Forum in Davos
  • FTSE4Good Index
  • Carbon Disclosure Project
  • United Nations Principles of Responsible Investment (UNPRI) and
  • London Benchmarking Group

Suppliers should be committed to improving their own supply chain and reducing the impacts of their operations through the use of green purchasing and sustainable/ethical or responsible purchasing polices.

vi. Management and reporting of sustainability information

Suppliers should make available upon request any compliance, governance and sustainability performance information, data, product reports, etc., which may be required by Dexus. These may include copies of certificates, accreditations and product information.

Download the Supplier Code of Conduct PDF