Enhancing the well-being of our people and those in our properties

Thriving People

Overview

Dexus helps people thrive by delivering healthy, productive working lifestyles and environments to its employees, customers and communities.

Dexus employs over 350 people, located predominantly on the eastern seaboard of Australia, with the majority of our employees located in its head office in Sydney. The Group's expert team of property professionals has a wealth of experience in asset and property management, development, property funds management and operations.

Dexus's ability to harness the expertise of its employees and commitment to delivering high performance outcomes, creates value and builds strong relationships with its customers and the community. This aids the growth and long term success of the organisation and its customers' businesses.

Dexus's corporate culture is built on the following values: Excellence, Integrity, Empowerment, Innovation and Collaboration. Dexus believes these values describe the key characteristics of a positive working environment.


 

Dexus's Group Management Committee (GMC) is the leadership team responsible for delivering the strategic direction. The Executive General Manager (EGM) Customer and Marketing has overall operational responsibility for Dexus's employment, labour management, training and education policies.

FY17 Commitments

  • Build an inclusive and diverse culture through leadership, learning and diversity targets
  • Invest in the capability of leaders and managers to create a high performance culture 
  • Deliver a comprehensive approach to improve the health and wellbeing of employees, including an improved workplace environment and experience
  • Support employees to enable a constructive, collaborative and supportive work environment through employee development programs, employee engagement initiatives, leadership development and culture building activities 
  • Improve Dexus’s employee value proposition to attract the right people to work and build careers at Dexus by using technology and campaigns

Dexus's approach

Dexus promotes communication and transparency throughout its business to ensure its people are aware of the goals and outcomes required to deliver its business strategy and progress key objectives.

Dexus aims to achieve an engaged and motivated workforce by:

  • Championing change
  • Creating healthy, productive and inspiring workspaces
  • Empowering people

Dexus strives to create a work environment that encourages and promotes a healthy work-life balance. The Group offers flexible working hours, paid parental leave and continuity of superannuation throughout unpaid parental leave to assist employees to manage their personal and work commitments. It also supports a smooth transition from full-time parenting to returning to work, either part-time or full-time.

Diversity and Inclusion

Dexus values its employees for their expertise and ability to carry out their responsibilities and is committed to supporting a socially and culturally diverse workplace. Dexus believes that decision making is enhanced through diversity, creating a business environment that encourages a range of perspectives and fosters excellence in the creation of security holder value. By diversity we mean an individual's race, colour, gender, age, creed, ethnicity, cultural background, economic circumstance, human capacity, sexual orientation and expression of thought.

Dexus believes that diversity is a competitive advantage that creates real value for its security holders and it supports and encourages diversity at all levels; in its Board of Directors, senior management team and throughout our organisation. The Board sets diversity targets and monitors progress against these targets through the People & Remuneration Committee.

Dexus has a socially and culturally diverse workplace which helps create a culture that is tolerant, flexible and adaptive to the changing needs of our environment. Dexus also believe that an inclusive and diverse workforce will assist it to attract and retain the best people.

Dexus strives to create a workplace that is free from discrimination or harassment and is committed to ensuring all our people have an equal opportunity to succeed. Dexus's Employee Code of Conduct sets out policies and guidelines that aim to ensure employees meet the highest ethical and professional standards and it conduct regular training on our Code of Conduct.

Workplace health and safety

Dexus has a comprehensive workplace health and safety program (WHS&L) and policy overseeing the health and safety of employees, investors, tenants, and the community. The policy governs the development, management and monitoring of tailored WHS&L risk management systems, training of personnel, and designation of responsibilities and resources to meet program obligations. It also governs the Group's Return to Work policy for injured employees, and monitoring, evaluation and reporting of Dexus's WHS&L performance.

Dexus's support goes beyond minimum compliance and reflects its commitment to employee well-being. In particular, Dexus provides structured counselling and employee advisory services to support employees and manage mental health issues.

Employee attraction, engagement and retention

Employee attraction, engagement and retention is an integrated and continuous process.

In order to attract, motivate and retain talented employees, Dexus rewards employees who contribute to the success and growth of the organisation. Dexus's remuneration structure is based on:

  • Market competitiveness
  • Alignment of performance payments with achievement of financial and operational objectives that support the Group's risk framework and values-based culture
  • A targeted mix of remuneration components including immediate performance payments and deferred performance payments linked to returns over the longer term

Dexus engages with its employees in an ongoing way through various internal forums including whole of company presentations, the intranet and email communications.

Dexus's recruitment model incorporates the following aspects:

  • Promoting opportunities internally first in order to aid career development and retention
  • Utilising new recruitment technology to support an enhanced best practice recruitment process
  • Operating a careers website to capture talent pools for key job segments

Employee management and benefits

The performance review process specifies measurable outcomes which take into account our overall business objectives together with the individual contribution of each senior leader. The performance of Dexus's senior leaders is aligned with:

  • The overall business strategy
  • The contribution to stakeholder engagement
  • Their leadership role with our people
  • Dexus's culture

Dexus adopts a Balanced Scorecard methodology for employee performance appraisals, where contribution and achievement are measured against threshold, stretch and outperformance targets, motivating all of our people to strive for outperformance. In 2015 Divisional Scorecards were introduced to some areas of the business in order to provide clarity on key divisional focus areas and to encourage greater collaboration through shared measures of success.

In order to attract, motivate and retain talented employees, Dexus rewards employees who contribute to the success and growth of the organisation. Dexus's remuneration structure is based on:

  • Market competitiveness
  • Alignment of performance payments with achievement of financial and operational objectives that support the Group's risk framework and values-based culture

A targeted mix of remuneration components including immediate performance payments and deferred performance payments linked to returns over the longer term.

Training and leadership development

Dexus has a detailed training program aimed at enhancing the skills and knowledge of its people. Managers undertake skills gap assessments for each employee to ensure they have the necessary capacity, competence, knowledge, training, seniority and skills to perform their role. Training activities also extend to developing the capabilities of Dexus's partner providers, including onsite training of facilities management teams in the operation of enhanced building management systems and customer service.

In addition, Dexus has a Leadership Academy program with the primary aim being to challenge our senior leaders to extend their capabilities to drive commercial and cultural change. Dexus's leadership program develops individualised leadership plans targeting improvement in leadership behaviours, skills and knowledge.
A Training and Education Policy outlines the framework for training employees

Governance

Dexus invests responsibly in its people and provides a safe, flexible and enjoyable work environment. Dexus policies guide employees through workplace issues. These policies include:

All employees are provided with an Employee Handbook, which describes Dexus's policies and position on social issues, including: workplace behaviour, health and safety, discrimination, harassment, bullying and victimisation, drugs and alcohol consumption, civic duty, community engagement and volunteering, and counselling and employee advisory support. Further information is available in the People and Culture.