In an increasingly agile world, managers and employees must learn new ways to form and earn trust as the way we once worked disappears forever.
The modern office is not as we remember it. Cubicles and work stations have become communal project areas and breakout spaces, while video conferencing, chatrooms and online project mapping are the new norm in workplace interaction.
Where once your team would arrive at 9am and leave at 5pm (and be seated around you for the entire day), they could now be located anywhere - at home, in another office, or on the go. And they’re probably more likely to deliver in the hours that allows them to maintain family and community commitments, than follow any defined module the company has set down.
This dramatic change in workplace ideology is having a similarly dramatic impact on business decision-making, particularly when it comes to space utilisation and planning. It’s not just the space itself, it’s learning all over again how managers lead teams within a flexible workplace environment.
While technology has been a key influencer of change, embracing change requires a human response. There can be no question that strength of culture and trust are what will ultimately determine the success or failure of business in a new world environment.