The world that we know is changing rapidly due to developments in technology and globalisation. Businesses and people are changing the way they
use property. So how do we plan for the future in
this changing world?

Dexus Research has been investigating responses to this question as part of its ‘Customer of the Future’ series.

The combined effect of mobile technology with an ever-present internet will have a major influence on the way occupiers of office buildings operate over the next 20 years.

We see signs of this change around us every day: executives with laptops open on café tables people using apps to hire a car and driver; or jobseekers Skyping in for a job interview. This snapshot highlights the wider changes which are transforming the corporate sector.

Advancements in technology are affecting where people work, how they work and how they connect with each other. Office buildings are central to how and where people work. As such there are implications for owners of property and they will need to adapt.